Privacy Policy

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This Privacy Policy describes how Bolad Clinic we collects, uses, and discloses your Protected Health Information (PHI) and other personal information when you use our website (www.boladclinic.com).

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1. Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, contact information (email address, phone number, address), date of birth, gender, insurance information, and any other information you provide to us through forms, during appointments, or when contacting us.  

• Health Information: This includes information about your health condition, medical history, treatments, medications, and any other health-related information you provide or that we obtain through your treatment.

• Website Usage Information: We may collect information about your interactions with the Site, such as your IP address, browser type, pages visited, and referring website.  

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2. How We Use Your Information

We may use your information for the following purposes:

• Providing and Improving Healthcare: To provide, coordinate, and manage your healthcare, including scheduling appointments, conducting assessments, providing treatment, and communicating with you about your health.

• Billing and Payment: To process payments for our services and to bill your insurance company.

• Healthcare Operations: For internal operations, such as quality improvement, staff training, and risk management.

• Legal Compliance: To comply with applicable laws and regulations, including HIPAA.

• Communication: To send you appointment reminders, test results, treatment plans, and other health-related information. We may also send you emails or other communications about our services, health-related information, or other relevant information.

• Website Analytics: To analyze website traffic and usage patterns to improve our Site.

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3. Disclosure of Your Information

We may disclose your information in the following circumstances:

• With Your Consent: We may disclose your information with your written consent for treatment, payment, or healthcare operations.

• To Business Associates: We may disclose your information to business associates who assist us in providing services, such as laboratories, pharmacies, or IT providers. We have contracts with these business associates requiring them to protect your information.

• As Required by Law: We may disclose your information as required by law, such as in response to a court order, subpoena, or to report abuse or neglect.

• Public Health Activities: We may disclose your information for public health activities, such as reporting vital statistics or preventing or controlling disease.

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4. Security of Your Information

We maintain physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. We comply with applicable security standards, including HIPAA security requirements.  

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5. Your Rights

You have the following rights regarding your information:

• Right to Access and Inspect: You have the right to inspect and obtain a copy of your PHI.

• Right to Request Amendment: You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete.

• Right to an Accounting of Disclosures: You have the right to request an accounting of disclosures of your PHI.

• Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI.

• Right to Request Confidential Communications: You have the right to request that we communicate with you about your PHI in a specific way or at a specific location.  

• Right to a Paper Copy of This Notice: You have the right to receive a paper copy of this Privacy Policy.

• Complaints: You have the right to file a complaint with us or the Secretary of the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.  

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6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you as required by law.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us